Privacy
We collect as little as we can. This page covers your Mako account and mako.legal.
mako.legal is a product of iMedia Enterprises, Inc., which is responsible for your information.
One account across the Mako apps
Every Mako app (mako.watch, mako.community, mako.financial, mako.directory, mako.business, mako.legal, mako.support and the sites they power) ties your account to your email address. You can sign in with a one-time code sent to that address, or with Google, and later with Apple. There is no password. On a phone or tablet you may also add a passkey (Face ID, fingerprint and the like) so the device can sign you in; the passkey itself stays on your device.
Signing in with Google
If you choose Google, Google tells us your email address, whether Google has verified it, and a unique account number. Google may also share your name and profile picture. We use these only to create your account, sign you in and show who is signed in. We do not ask Google for anything else, such as your contacts, files, mail or calendar.
mako.legal's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell this information, use it for advertising, or let people read it except where you ask us to, where security requires it, or where the law does.
What we keep
- Your email address and when you joined.
- Your Google or Apple account number, if you sign in with one.
- For each device you choose to remember or add a passkey to: a device name and when it was last used.
- A sign-in code only as a scrambled value, for a few minutes, until it is used or expires.
- Your answers to the intake questions, and the kind of help they point to.
- If you ask to be put in touch with a firm: your name, contact details and a summary of your matter, sent to that firm.
- If you are a law firm: your firm's details, practice areas and states.
- If you write to us: your name, email address and message, kept as a support ticket so we can answer and follow up. We use them only to reply.
Who sees your matter
Your intake answers are sent to a law firm only when you ask to be put in touch with it, and only to the firms you choose. Sending them does not make the firm your lawyer, and what you tell us is not protected by attorney-client privilege. Leave out anything you would not want a firm to see before it agrees to take you on.
What we do not do
No advertising trackers. No outside analytics service on this site. We do not sell or rent your information.
Who else is involved
Our servers are hosted by UpCloud. Sites are delivered through Cloudflare, which handles the connection and sees technical details such as your IP address. Files you add to a Mako app may be stored with Cloudflare. Emails are sent from our own servers. Google or Apple are involved only if you choose to sign in with them. Payments from law firms are handled by Stripe; we do not see full card numbers.
Your choices
You can ask for a copy of what we hold about you, or ask us to delete your account and its history. Write to support@mako.design from the address you signed up with. You can also remove our access in your Google account settings at any time.
Children
mako.legal is for adults.
Changes
If this page changes in a way that matters, the date below changes and the app will say so at sign-in.
Version of November 14, 2026.